Effective Date: July 2026

Malibu Manufacturing ("Malibu," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our team, or conducting business with us.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

By using our website, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

Depending on how you interact with Malibu, we may collect the following information:

Information You Provide

• Name
• Company name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely through third-party payment providers)
• Purchase history
• Product inquiries
• Customer service communications

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring website
• Website usage analytics

This information helps us improve website performance and customer experience.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Respond to inquiries and customer support requests
• Provide quotations and product information
• Process warranty claims and returns
• Improve our products and services
• Operate and maintain our website
• Detect fraud and protect against unauthorized activity
• Comply with legal and regulatory obligations
• Send important account, order, or product updates

With your consent where required by law, we may also send product announcements, promotions, catalogs, and marketing communications. You may opt out at any time.

Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.

These technologies may include services such as website analytics and performance measurement tools.

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Sharing Your Information

Malibu does not sell your personal information.

We may share information only when necessary with:

• Shipping and freight providers
• Payment processors
• Technology and website service providers
• Marketing service providers
• Professional advisors
• Government agencies or legal authorities when required by law

These parties are permitted to use your information only as necessary to perform services on our behalf.

Data Security

Malibu maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or data storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information regarding how your personal information is used
• Opt out of marketing communications

To exercise any applicable privacy rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California law, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Malibu does not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.

California residents may request information regarding the personal information collected about them and request deletion or correction of eligible personal information, subject to applicable legal exceptions.

Children's Privacy

Our website and products are intended for business customers and are not directed toward children under the age of 13.

Malibu does not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites.

Malibu is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Updates to This Privacy Policy

Malibu may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

The updated version will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how Malibu handles personal information, please contact us:

Malibu 

Email: sales@malibumfg.com

Phone: (323) 902-5525

We are committed to protecting your information and maintaining the trust of our customers and business partners.